Search
 
 
Terms and Conditions

PAYMENT TERMS: Payment terms are Net 30 days from the date of the invoice. Customer agrees to pay all costs incurred by Mercom Corporation in collecting delinquent amounts, if any, including reasonable attorney’s fees. Customer agrees to make payment in full to Mercom Corporation for all amounts due according to Mercom Corporation invoice(s). Customer also agrees to pay Mercom Corporation, as interest, an amount equal to 1 ½% per month, or the maximum provided by law (whichever is less) for invoice amounts that are past due. Should customer default in any such payment(s), Mercom Corporation shall have the right, without notice to customer, to declare all invoice amounts due and payable.

CABLE/WIRE ORDERS: All sales of fiber optic and/or copper cable or wire are subject to +/- (plus or minus) 10% reel tolerance. Customer agrees to pay Mercom for quantity delivered and invoiced.

FREIGHT: All sales are F.O.B. Origin unless otherwise noted. Additional charges may apply for expedited shipments, special handling requirements and orders below a certain minimum.

CREDIT: All orders on credit are subject to credit department approval. Mercom reserves the right to decline credit to any applicant. Mercom Corporation reserves the right at any time thereafter to change or revoke such credit for any reason, including but not limited to, credit policy changes by Mercom Corporation, applicant’s financial condition, applicant’s payment record, applicant’s failure to meet sales volume requirements established by Mercom Corporation, and/or applicant’s utilization of such credit limit.

RETURN POLICY: Products must be in saleable condition to qualify for return. Saleable condition is defined as those unused items in original packaging and in unbroken quantities. All returns are subject to Mercom inspection, acceptance and a 15% restocking charge. Proof of purchase is required for all returned materials. Special orders and discontinued items are not eligible for return credit. Dated materials are not returnable 30 days beyond date of invoice.  Please note,  items returned must have PRIOR MERCOM RETURN MERCHANDISE AUTHORIZATION before shipping (items sent without prior authorization may be refused.) Mercom will not issue credit for shipping charges.

Please have the following information available when contacting Mercom for a return or exchange:

  • Customer Name
  • Sales Order Number and/or invoice number
  • Address
  • Telephone Number
  • Model Number of product/s
  • Serial Number/s
  • Date of Purchase

ACCEPTANCE OF ORDER: Acceptance is limited to the express terms contained herein, and terms are subject to change by Mercom with reasonable notice to Customer. Additional or different terms proposed by Customer are deemed material and are objected to and rejected, but such rejection shall not operate as a rejection of the offer unless it contain variances in the terms of description, quantity, price or delivery schedule of the goods.

DOMESTIC ORIGIN: Any non-domestic products will be so identified on shipping documents for federal government customers. All other customers may obtain such information by written request to Mercom Corporation, Contract Compliance, 235 Commerce Dr. Suite 303, Pawley’s Island, SC 29585.

 PRICES: Prices are those stated on the order.

CONSENT TO JURISDICTION: All transactions made pursuant hereto shall be deemed to have been made and entered into in Pawley’s Island, SC. Any and all disputes arising directly or indirectly form such transactions shall be resolved in the courts of the County of Georgetown, State of South Carolina, to the exclusion of any other court, and any resulting judgment may be enforced by any court having jurisdiction of such an action. All transactions shall be governed by and construed in accordance with the laws of the State of South Carolina.

INDEMNIFICATION: Customer agrees to indemnify Mercom for any costs, including attorney’s fees, incurred by Mercom as a result, in whole or in part, of any violation by Customer of any Federal, State or Local statute or regulation, or of any nationally accepted standard. It shall be Customer’s sole responsibility to comply with all applicable laws and regulations regarding the handling, use, transportation, or disposal of products upon taking possession of same.

AUTHORIZATION: Mercom Sales Representatives are not authorized to modify these terms and conditions, warrant specific applications, or execute customer documents.